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Airport transfers, taxis and executive cars

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What our customers say

Overall Rating
(147)
"Excellent Service"
"Everything was good."
"Outstanding service! Our driver was punctual and extremely patient. I will use this service again."
"A very helpful and courteous driver."
"Great service -will definitely use it again!"
Testimonials 3.6/5 based on 147 reviews
"I called to change my train as my train was delayed by 20 minutes. When coming out there was no taxi waiting for me. I would like a refund please. "
"I would have enjoyed my ride better if the driver had bothered to talk to me during the half hour journey."
"I am struggling to get a receipt to claim my journey back"
"Excellent Service"
"I think due to a mix up, driver went to the wrong pickup point - my plane was delayed by 10 minutes, but I was waiting at the Arrow pick up point for another 15 - couldn't get in touch with the driver to explain where to collect me - instead I had to call a call centre (operator was lovely and tried hard to help, but couldn't find my booking, then gave bad instructions on where to find the driver...) as such, I missed my train home, and had to get an uber, costing me an additional £94"
"Driver was over an hour late, blamed it on traffic due to leeds festival but suspect he did another job when he should of picked us up, communication was poor. No apologies for being late and then spoke on the phone all drive back."
"Everything was good."
"The driver was about 15 minutes late on the journey out, which was very inconvenient because I needed to be on time for a wedding. I received a call from a number telling me it would be 5 mins late (it was already 5 late at this point) then just before hanging up they said they were literally just arriving. I waited another 5 called the same number back, a different person answered who was pretty rude and said I had no booking. I was just in the process of now booking another taxi when the taxi finally arrived. "
"The driver did not arrive on time and I had to book another cab to reach my destination."
"The taxi never arrived. We had to order an uber to get to the airport "
"No driver turned up for this booking, we had to arrange a different taxi and my client almost missed his train. Could a refund for this please be processed."
"I ordered car seat for my son bur didnt get that and it was vey expensive! "
"Outstanding service! Our driver was punctual and extremely patient. I will use this service again."
"1. The driver was not on-time (when I called, the driver had not been pre-scheduled). 2. The agent hung up on us when we initially called. 3. When the driver arrived (late) he asked us to get out of his car as he believed he was booked for another passenger. 4. The cost of the fare was significantly higher than the equivalent uber. "
"A very helpful and courteous driver."
"Taxi cancelled on me. Accepted fare when they had no one available. I have been charged £141 I WANT MY REFUND "
"In the end the ride was great, but there was definitely some unclarity on the confirmation which made me a bit insecure. After my first confirmation email I was told I would get a second mail and an sms (even paid extra for that) but those never came. I called the number in the first mail 24 hours before the ride and talked to the driver. Then an hour before my booking I had a missed call from a british number and called back - at that time it seemed unclear where my booking was. This was pretty unnerving considering I needed to get back from the middle of nowhere. But the driver was there, thank goodness, and brought me back to Leeds safely. So the ride was great, but the administration/confirmation was not good... "
"Great service -will definitely use it again!"
"Driver never showed on time so had to take another taxi. Still waiting for a refund."
"The driver was excellent. punctual, polite, helpful. Minibus itself was old, tatty and dirty."
"Great service, both taxis there and back were on time and very clean. Thank you, will use your service again"
"no call, no show. "
"Great"
"Great communication and lovely helpful drivers. Did arrive 15 minutes early and party wasn't quite ready but no drama as Ghulam was exceptional."
"The driver never turned up."
"taxi service doesn’t service my area. Was not made aware of the situation nor was any attempt to reach me made."
"Great driver excellent service "
"The driver showed up to a different location and i asked to cancel trip and i was put off the phone! Very rude"
"Very clean car, punctual, good communication, thank you very much. "
"We paid for a vip MVP and received a Skoda car ! When I contacted the company the man said they had rented it out to someone else , I said I wasn’t happy with this and could I speak to a manager. I spoke to another person and they said it had broken down !! Funnily it hadn’t broken down as it came to pick us up later as agreed and driver said it hadn’t broken down but it was busy. I would like a refund of some of my money as the journey was only £20 in the Skoda as I asked and I paid £68. "
"We paid for a vip MVP and received a Skoda car ! When I contacted the company the man said they had rented it out to someone else , I said I wasn’t happy with this and could I speak to a manager. I spoke to another person and they said it had broken down !! Funnily it hadn’t broken down as it came to pick us up later as agreed and driver said it hadn’t broken down but it was busy. I would like a refund of some of my money as the journey was only £20 in the Skoda as I asked and I paid £68. "
"5* Taxicode are fantastic! They make it super easy to book! I did it all online and on the day my driver was on time..drive was very smooth, very professional! Lovely, clean car. Couldn't have asked for more! Will definitely be using again!"
"My ride did not happen and the company was not able to send a replacement car."
"My ride did not happen and the company was not able to send a replacement car."
"Words cannot describe this experience but I'll try. Not only was my driver over 15 minutes late when I had pre booked, paid and my journey was to a train station but I had to end up walking the last few minutes. During this I had to sprint and ended up missing my train anyways and missed my flight home. I booked the taxi for 08:13am when my train was 08:45 to be safe but that didn't matter anyways. I then had to pay for a new train and flight. This is the most disgraceful taxi company I have ever used (especially while travelling) and will be warning everyone of this. I wish there -1 star rating for this terrible experience. "
"Great service. Communication fantastic so confident transport was coming for both our journeys. Will use again, for sure."
"-"
"Good service! no issues :) "
"I was unfortunately affected by the severe delays on the trains this day. The moment I realised this I tried to call the service trying to cancel. I got no answer on several occasions with 'no operator is available' being automated. I was therefore unable to rearrange or delay or help the driver if they ever arrived or not. It was very frustrating."
"I was unfortunately affected by the severe delays on the trains this day. The moment I realised this I tried to call the service trying to cancel. I got no answer on several occasions with 'no operator is available' being automated. I was therefore unable to rearrange or delay or help the driver if they ever arrived or not. It was very frustrating."
"Could not recommend this transport company enough! The communication was amazing. The drivers were so lovely and so helpful! Our event finished early and we asked the driver if it would be possible to come early - he was there within 20 minutes with no problems! Thank you so much! "
"Very impressed with service."
"The service on the 18th August at Leeds airport was non-existent as the taxi was not there on our arrival. After making many 'phone calls to the two numbers you provided all we were told that you would ring back in two minutes with details but this never happened. After just over an hour of waiting in the cold we gave up and then got an airport taxi back to our house. I paid you £87 for a Meet and Greet service which never happened so I'm now asking for a £43.50 rebate for the journey that never happened plus a further £53.66 for the airport taxi.....a total of £97.16"
"Prompt and efficient service. Friendly and polite drivers."
"no issues at all. "
"No phone calls and taxi did not show. "
"Taxi late, no phone number I tried with the booking went through to anyone. Was called at 12:40, 20 minutes after the booking time to be told they wouldn't arrive for another 20-25 minutes. Making us late for a wedding. No response on phone calls, left a voicemail. I want a full refund, please advise."
"Taxi late, no phone number I tried with the booking went through to anyone. Was called at 12:40, 20 minutes after the booking time to be told they wouldn't arrive for another 20-25 minutes. Making us late for a wedding. No response on phone calls, left a voicemail. I want a full refund, please advise."
"Friendly &safe driver "
"This was the most effective transfer we have experienced, our driver was very helpful, on time and delivered a first class service- I would highly recommend him."
"No reply to multiple phone calls throughout the day. Didn't turn up had to call over 5 times ended up being nearly an hour late "
"Very prompt collection. Safe and relaxing journey."
"It would have been better if we had been met inside airport with awaiting sign with name displayed..."
"Thank you. Great service "
"Very professional "
"Both drivers were fab!!! Even came to pick us up earlier as we had finished early! "
"Driver didn't meet us inside the terminal, we had to find our way outside the airport and wait until he eventually picked us up. "
"Really impressed. Friendly driver. Kept us informed. On time. Clean vehicle. Highly recommend "
"Very good service"
"The driver was very nice and was generous enough to stop off at a service station "
"Excellent service "
"."
"Driver very kind and polite."
"Perfect!"
"Driver was great and really patient as we were running late "
"Service was great, thanks Taxicode"
"Gulum and his co-driver were very polite and accommodating as we were 20 mins late setting off from our offices."
"Great service thanks so much. Very efficient and very friendly driver "
"Driver was late and couldn't find the destination."
"Driver was late. Luckily I allowed for this before my train. "
"Seamless journey. Driver was helpful"
"Hi I am sorry to say your taxi did not meet me. I waited a long time as other people’s taxis arrived. I called the number you gave me by text numerous times and only got a voice message saying the person was unavailable. Obviously I expect to receive a full refund. I think you should also pay me some money for the inconvenience. I had advised you the plane was running late. You state that the taxi driver keeps a note of the flight details - clearly this did not happen. In addition you say the driver comes to arrivals to meet and greet. I walked around for a considerable time with all my luggage to no avail. This has been a terrible experience, especially after a long delayed flight and arrival very early in the morning. Let me know when I can expect to receive the refund. David Aldred "
"The driver was on time, actually a few minutes early. He drove well and was friendly. He got me to my destniation in a timely manner."
"As a woman travelling alone, late at night, I felt very safe with the driver. He was great and made sure I got home safely. Thank you "
"The driver was polite and efficient even finding an alternative route when traffic backed up on M62"
"Driver was friendly and contacted me to let me know how long he would be and where to meet"
"Excellent service and courteous helpful driver"
"Excellent service and communication, the driver was on time"
"My driver never arrived, therefore I am requesting an immediate refund."
"My driver never arrived, therefore I am requesting an immediate refund."
"Very pleasant. Very helpful. Very reliable."
"Not sure. Nobody turned up and when i rang it was an answer machine in Leeds. I called the main number, who said they couldn't locate the driver. Very dissapointing"
"Pick up from festival with lots of traffic and driver was brilliant considering the situation. Brilliant service. Easy to book. "
"Highly recommend very good service "
"Driver didnt show. My colleague, Mel, called but nobody answered. She was left stranded and arrived very late for the conference she was attending. I will be contacting for a full refund as the trip was paid in full in advance. "
"He didn't come in to meet us text me to meet him outside. It took 10 minutes to meet up with him. "
"The driver claimed to not have been paid for the journey which was only a fraction of the charge I paid to you. Therefore I had to pay the additional amount. £23.00 on top of your charge of £66. This unacceptable and I expect contact to discuss this further and arrange a refund. "
"Wonderful driver, above and beyond!"
"Driver did not show on both occasions!"
"Never again. "
"Hi, You did not turn up to collect us, we waited 35 minutes at the airport, I called your phone number repeatedly and sent an email. This was very disappointing and I expect a full refund. I await your response. Michael."
"Hi, You did not turn up to collect us, we waited 35 minutes at the airport, I called your phone number repeatedly and sent an email. This was very disappointing and I expect a full refund. I await your response. Michael."
"Good"
"Very efficient and our driver parked in a clever place to get us swiftly away from the ground. Would book again many thanks"
"Good"
"Overall trip to and from the airport was very good"
"N/A"
"Very professional, prompt and organised service. Dealt with a 10 car booking with multiple collection and drop offs. Clean vehicles & courteous drivers."
"Very professional, prompt and organised service. Dealt with a 10 car booking with multiple collection and drop offs. Clean vehicles & courteous drivers."
"Very professional, prompt and organised service. Dealt with a 10 car booking with multiple collection and drop offs. Clean vehicles & courteous drivers."
"Very professional, prompt and organised service. Dealt with a 10 car booking with multiple collection and drop offs. Clean vehicles & courteous drivers."
"Very professional, prompt and organised service. Dealt with a 10 car booking with multiple collection and drop offs. Clean vehicles & courteous drivers."
"Very professional, prompt and organised service. Dealt with a 10 car booking with multiple collection and drop offs. Clean vehicles & courteous drivers."
"Very professional, prompt and organised service. Dealt with a 10 car booking with multiple collection and drop offs. Clean vehicles & courteous drivers."
"Very professional, prompt and organised service. Dealt with a 10 car booking with multiple collection and drop offs. Clean vehicles & courteous drivers."
"Very professional, prompt and organised service. Dealt with a 10 car booking with multiple collection and drop offs. Clean vehicles & courteous drivers."
"No one showed up, no call and no text. But they still took the money "
"I would like a refund as it turned up 30mins late and I’m trying to catch a flight. Ended up getting an Uber that turned up in 5 minutes. Poor poor service !!! "
"There was no driver on my return trip. Waiting more than 39 minutes, no driver to be seen. On the way to the airport the driver fell a sleep behind the wheel. I had to shout at him to keep him awake. I will never use your services again and I will make that very clear to all my friends and. Connections. Appalling service, never again. I like half of my money back please"
"Very easy to use service! defo use again"
"Late by 15 mins. Also charged £28 for a 7 minute journey. I'll take my chances with Uber in future."
"Both the outward and return journeys the car turned up late. On the outward journey the car went to the wrong hotel, despite being told the right one and being asked on the phone when he did call. On the return journey it seemed like the car hadn't actually been booked and it only was on it's way after being chased."
"Perfect service for a last minute booking made in the evening for pick up in the early hours of the following day"
"The driver didn't know where the pick up point was even though the instructions were clear. I spoke to him twice to ensure he knew where we were and he still couldn't find us. The driver was erratic and was not confident driving at night. He had his full beams on at inappropriate points, was using the accelerator pedal full on then not at all. He turned off his sat nav when we got to Leeds and said he knew the way and we were going down some very dark streets that led to a closed road. Made us feel quite nervous. He wavered in and out of lane on the motorway and had really bad driving etiquette. He didn't know the size of his car and had to stop to let cars past when it was clear the road was wide enough for two vehicles. Not a good experience at all and we wondered if he was on some sort of substance."
"Driver was friendly and professional "
"Driver called about 10 minutes late but not an issue. If in Leeds area again would still use this service"
"-"
"10/10 !!! Prompt pick up Lovely driver Clean and comfortable vehicle THANK YOU 🙏 "
"A 7 seater vehicle was provided for our 8 passengers for both journeys. 4 passengers sat in discomfort on the rear 3 seats. Not an acceptable booking. "
"Great experience all round "
"."
"The actual driver and journeys were fine. However, Taxicode failed to inform me that the booking had been re-allocated and I only found this out when I called the number provided on the original booking confirmation to be told that the person at that number did not have a booking. I then had to call the Taxicode office and request a copy of the updated booking."
"Generally good although car smelt of smoke"
"We were really worried after reading the comments about Taxicode in TripAdvisor. But our driver came on time, and we arrived safely as planned to our destination. No hiccups."
"It would be great to have a message confirming the driver is on their way. "
"Perfect! Thank you!"
"flight arrived early, called driver, said would be there in 15 minutes, arrived 50 minutes later, we had to take all our luggage to the bus stop at end of car park and wait for the car, car was a prius, much too small, luggage on front seat, we were crammed in back seat with 2 small cases and 2 carry on bags, will never use again, complete rip off,"
"flight arrived early, called driver, said would be there in 15 minutes, arrived 50 minutes later, we had to take all our luggage to the bus stop at end of car park and wait for the car, car was a prius, much too small, luggage on front seat, we were crammed in back seat with 2 small cases and 2 carry on bags, will never use again, complete rip off,"
"Driver, car, timing all excellent but journey expensive."
"Travel minibus.com, booked through taxi code, never turned up or sent any communication. I only gave them 1 star as I couldn’t give 0. I won’t be using them again and am still trying to get a refund. "
"Arrived on time, clean car , very pleasant driver and got me to the hospital on time."
"Satisfactory"
"the firm provides an efficient service at a competitive price, but one note of caution - your booking could be subcontracted to another taxi firm which may not offer any refund at all, even if you cancel your booking more than 24 hrs before the scheduled pick-up time"
"Driver was caught in traffic. He did however send me an update which was much appreciated. He was also a very nice guy, so still got his tip."
"nothing "
"Driver was not confident driving at night"
"The driver was late but he did contact me to tell me when to expect him. The journey was smooth and the driver was pleasant. "
"Great service"
"Satisfied "
"Brilliant service "
"Had to call for the driver…"
"Absolutely fabulous service, on time, comfortable drive, polite friendly driver. Great communication when ordering the taxi and again when I needed to make a change to the time."
"Arranged with driver to meet in car park. Journey was excellent!"
"Driver arrived with 1 hour 45 min delay due to horrendous driving condition. He was the loveliest person, though, very caring, good driver and very patient. Tip given to driver. Regards"
"The driver contacted me as soon as I was landed. He was already at the airport at that time. Also for the return trip he was really on time even were able to change the pickup time to half an hour earlier. Very happy with the service provided."
"Very nice and comfortable route thanks for everything"
"I was more than happy with the service"
"I called to change my train as my train was delayed by 20 minutes. When coming out there was no taxi waiting for me. I would like a refund please. "
"I would have enjoyed my ride better if the driver had bothered to talk to me during the half hour journey."
"I am struggling to get a receipt to claim my journey back"
"Excellent Service"
"I think due to a mix up, driver went to the wrong pickup point - my plane was delayed by 10 minutes, but I was waiting at the Arrow pick up point for another 15 - couldn't get in touch with the driver to explain where to collect me - instead I had to call a call centre (operator was lovely and tried hard to help, but couldn't find my booking, then gave bad instructions on where to find the driver...) as such, I missed my train home, and had to get an uber, costing me an additional £94"
"Driver was over an hour late, blamed it on traffic due to leeds festival but suspect he did another job when he should of picked us up, communication was poor. No apologies for being late and then spoke on the phone all drive back."
"Everything was good."
"The driver was about 15 minutes late on the journey out, which was very inconvenient because I needed to be on time for a wedding. I received a call from a number telling me it would be 5 mins late (it was already 5 late at this point) then just before hanging up they said they were literally just arriving. I waited another 5 called the same number back, a different person answered who was pretty rude and said I had no booking. I was just in the process of now booking another taxi when the taxi finally arrived. "
"The driver did not arrive on time and I had to book another cab to reach my destination."
"The taxi never arrived. We had to order an uber to get to the airport "
"No driver turned up for this booking, we had to arrange a different taxi and my client almost missed his train. Could a refund for this please be processed."
"I ordered car seat for my son bur didnt get that and it was vey expensive! "
"Outstanding service! Our driver was punctual and extremely patient. I will use this service again."
"1. The driver was not on-time (when I called, the driver had not been pre-scheduled). 2. The agent hung up on us when we initially called. 3. When the driver arrived (late) he asked us to get out of his car as he believed he was booked for another passenger. 4. The cost of the fare was significantly higher than the equivalent uber. "
"A very helpful and courteous driver."
"Taxi cancelled on me. Accepted fare when they had no one available. I have been charged £141 I WANT MY REFUND "
"In the end the ride was great, but there was definitely some unclarity on the confirmation which made me a bit insecure. After my first confirmation email I was told I would get a second mail and an sms (even paid extra for that) but those never came. I called the number in the first mail 24 hours before the ride and talked to the driver. Then an hour before my booking I had a missed call from a british number and called back - at that time it seemed unclear where my booking was. This was pretty unnerving considering I needed to get back from the middle of nowhere. But the driver was there, thank goodness, and brought me back to Leeds safely. So the ride was great, but the administration/confirmation was not good... "
"Great service -will definitely use it again!"
"Driver never showed on time so had to take another taxi. Still waiting for a refund."
"The driver was excellent. punctual, polite, helpful. Minibus itself was old, tatty and dirty."
"Great service, both taxis there and back were on time and very clean. Thank you, will use your service again"
"no call, no show. "
"Great"
"Great communication and lovely helpful drivers. Did arrive 15 minutes early and party wasn't quite ready but no drama as Ghulam was exceptional."
"The driver never turned up."
"taxi service doesn’t service my area. Was not made aware of the situation nor was any attempt to reach me made."
"Great driver excellent service "
"The driver showed up to a different location and i asked to cancel trip and i was put off the phone! Very rude"
"Very clean car, punctual, good communication, thank you very much. "
"We paid for a vip MVP and received a Skoda car ! When I contacted the company the man said they had rented it out to someone else , I said I wasn’t happy with this and could I speak to a manager. I spoke to another person and they said it had broken down !! Funnily it hadn’t broken down as it came to pick us up later as agreed and driver said it hadn’t broken down but it was busy. I would like a refund of some of my money as the journey was only £20 in the Skoda as I asked and I paid £68. "
"We paid for a vip MVP and received a Skoda car ! When I contacted the company the man said they had rented it out to someone else , I said I wasn’t happy with this and could I speak to a manager. I spoke to another person and they said it had broken down !! Funnily it hadn’t broken down as it came to pick us up later as agreed and driver said it hadn’t broken down but it was busy. I would like a refund of some of my money as the journey was only £20 in the Skoda as I asked and I paid £68. "
"5* Taxicode are fantastic! They make it super easy to book! I did it all online and on the day my driver was on time..drive was very smooth, very professional! Lovely, clean car. Couldn't have asked for more! Will definitely be using again!"
"My ride did not happen and the company was not able to send a replacement car."
"My ride did not happen and the company was not able to send a replacement car."
"Words cannot describe this experience but I'll try. Not only was my driver over 15 minutes late when I had pre booked, paid and my journey was to a train station but I had to end up walking the last few minutes. During this I had to sprint and ended up missing my train anyways and missed my flight home. I booked the taxi for 08:13am when my train was 08:45 to be safe but that didn't matter anyways. I then had to pay for a new train and flight. This is the most disgraceful taxi company I have ever used (especially while travelling) and will be warning everyone of this. I wish there -1 star rating for this terrible experience. "
"Great service. Communication fantastic so confident transport was coming for both our journeys. Will use again, for sure."
"-"
"Good service! no issues :) "
"I was unfortunately affected by the severe delays on the trains this day. The moment I realised this I tried to call the service trying to cancel. I got no answer on several occasions with 'no operator is available' being automated. I was therefore unable to rearrange or delay or help the driver if they ever arrived or not. It was very frustrating."
"I was unfortunately affected by the severe delays on the trains this day. The moment I realised this I tried to call the service trying to cancel. I got no answer on several occasions with 'no operator is available' being automated. I was therefore unable to rearrange or delay or help the driver if they ever arrived or not. It was very frustrating."
"Could not recommend this transport company enough! The communication was amazing. The drivers were so lovely and so helpful! Our event finished early and we asked the driver if it would be possible to come early - he was there within 20 minutes with no problems! Thank you so much! "
"Very impressed with service."
"The service on the 18th August at Leeds airport was non-existent as the taxi was not there on our arrival. After making many 'phone calls to the two numbers you provided all we were told that you would ring back in two minutes with details but this never happened. After just over an hour of waiting in the cold we gave up and then got an airport taxi back to our house. I paid you £87 for a Meet and Greet service which never happened so I'm now asking for a £43.50 rebate for the journey that never happened plus a further £53.66 for the airport taxi.....a total of £97.16"
"Prompt and efficient service. Friendly and polite drivers."
"no issues at all. "
"No phone calls and taxi did not show. "
"Taxi late, no phone number I tried with the booking went through to anyone. Was called at 12:40, 20 minutes after the booking time to be told they wouldn't arrive for another 20-25 minutes. Making us late for a wedding. No response on phone calls, left a voicemail. I want a full refund, please advise."
"Taxi late, no phone number I tried with the booking went through to anyone. Was called at 12:40, 20 minutes after the booking time to be told they wouldn't arrive for another 20-25 minutes. Making us late for a wedding. No response on phone calls, left a voicemail. I want a full refund, please advise."
"Friendly &safe driver "
"This was the most effective transfer we have experienced, our driver was very helpful, on time and delivered a first class service- I would highly recommend him."
"No reply to multiple phone calls throughout the day. Didn't turn up had to call over 5 times ended up being nearly an hour late "
"Very prompt collection. Safe and relaxing journey."
"It would have been better if we had been met inside airport with awaiting sign with name displayed..."
"Thank you. Great service "
"Very professional "
"Both drivers were fab!!! Even came to pick us up earlier as we had finished early! "
"Driver didn't meet us inside the terminal, we had to find our way outside the airport and wait until he eventually picked us up. "
"Really impressed. Friendly driver. Kept us informed. On time. Clean vehicle. Highly recommend "
"Very good service"
"The driver was very nice and was generous enough to stop off at a service station "
"Excellent service "
"."
"Driver very kind and polite."
"Perfect!"
"Driver was great and really patient as we were running late "
"Service was great, thanks Taxicode"
"Gulum and his co-driver were very polite and accommodating as we were 20 mins late setting off from our offices."
"Great service thanks so much. Very efficient and very friendly driver "
"Driver was late and couldn't find the destination."
"Driver was late. Luckily I allowed for this before my train. "
"Seamless journey. Driver was helpful"
"Hi I am sorry to say your taxi did not meet me. I waited a long time as other people’s taxis arrived. I called the number you gave me by text numerous times and only got a voice message saying the person was unavailable. Obviously I expect to receive a full refund. I think you should also pay me some money for the inconvenience. I had advised you the plane was running late. You state that the taxi driver keeps a note of the flight details - clearly this did not happen. In addition you say the driver comes to arrivals to meet and greet. I walked around for a considerable time with all my luggage to no avail. This has been a terrible experience, especially after a long delayed flight and arrival very early in the morning. Let me know when I can expect to receive the refund. David Aldred "
"The driver was on time, actually a few minutes early. He drove well and was friendly. He got me to my destniation in a timely manner."
"As a woman travelling alone, late at night, I felt very safe with the driver. He was great and made sure I got home safely. Thank you "
"The driver was polite and efficient even finding an alternative route when traffic backed up on M62"
"Driver was friendly and contacted me to let me know how long he would be and where to meet"
"Excellent service and courteous helpful driver"
"Excellent service and communication, the driver was on time"
"My driver never arrived, therefore I am requesting an immediate refund."
"My driver never arrived, therefore I am requesting an immediate refund."
"Very pleasant. Very helpful. Very reliable."
"Not sure. Nobody turned up and when i rang it was an answer machine in Leeds. I called the main number, who said they couldn't locate the driver. Very dissapointing"
"Pick up from festival with lots of traffic and driver was brilliant considering the situation. Brilliant service. Easy to book. "
"Highly recommend very good service "
"Driver didnt show. My colleague, Mel, called but nobody answered. She was left stranded and arrived very late for the conference she was attending. I will be contacting for a full refund as the trip was paid in full in advance. "
"He didn't come in to meet us text me to meet him outside. It took 10 minutes to meet up with him. "
"The driver claimed to not have been paid for the journey which was only a fraction of the charge I paid to you. Therefore I had to pay the additional amount. £23.00 on top of your charge of £66. This unacceptable and I expect contact to discuss this further and arrange a refund. "
"Wonderful driver, above and beyond!"
"Driver did not show on both occasions!"
"Never again. "
"Hi, You did not turn up to collect us, we waited 35 minutes at the airport, I called your phone number repeatedly and sent an email. This was very disappointing and I expect a full refund. I await your response. Michael."
"Hi, You did not turn up to collect us, we waited 35 minutes at the airport, I called your phone number repeatedly and sent an email. This was very disappointing and I expect a full refund. I await your response. Michael."
"Good"
"Very efficient and our driver parked in a clever place to get us swiftly away from the ground. Would book again many thanks"
"Good"
"Overall trip to and from the airport was very good"
"N/A"
"Very professional, prompt and organised service. Dealt with a 10 car booking with multiple collection and drop offs. Clean vehicles & courteous drivers."
"Very professional, prompt and organised service. Dealt with a 10 car booking with multiple collection and drop offs. Clean vehicles & courteous drivers."
"Very professional, prompt and organised service. Dealt with a 10 car booking with multiple collection and drop offs. Clean vehicles & courteous drivers."
"Very professional, prompt and organised service. Dealt with a 10 car booking with multiple collection and drop offs. Clean vehicles & courteous drivers."
"Very professional, prompt and organised service. Dealt with a 10 car booking with multiple collection and drop offs. Clean vehicles & courteous drivers."
"Very professional, prompt and organised service. Dealt with a 10 car booking with multiple collection and drop offs. Clean vehicles & courteous drivers."
"Very professional, prompt and organised service. Dealt with a 10 car booking with multiple collection and drop offs. Clean vehicles & courteous drivers."
"Very professional, prompt and organised service. Dealt with a 10 car booking with multiple collection and drop offs. Clean vehicles & courteous drivers."
"Very professional, prompt and organised service. Dealt with a 10 car booking with multiple collection and drop offs. Clean vehicles & courteous drivers."
"No one showed up, no call and no text. But they still took the money "
"I would like a refund as it turned up 30mins late and I’m trying to catch a flight. Ended up getting an Uber that turned up in 5 minutes. Poor poor service !!! "
"There was no driver on my return trip. Waiting more than 39 minutes, no driver to be seen. On the way to the airport the driver fell a sleep behind the wheel. I had to shout at him to keep him awake. I will never use your services again and I will make that very clear to all my friends and. Connections. Appalling service, never again. I like half of my money back please"
"Very easy to use service! defo use again"
"Late by 15 mins. Also charged £28 for a 7 minute journey. I'll take my chances with Uber in future."
"Both the outward and return journeys the car turned up late. On the outward journey the car went to the wrong hotel, despite being told the right one and being asked on the phone when he did call. On the return journey it seemed like the car hadn't actually been booked and it only was on it's way after being chased."
"Perfect service for a last minute booking made in the evening for pick up in the early hours of the following day"
"The driver didn't know where the pick up point was even though the instructions were clear. I spoke to him twice to ensure he knew where we were and he still couldn't find us. The driver was erratic and was not confident driving at night. He had his full beams on at inappropriate points, was using the accelerator pedal full on then not at all. He turned off his sat nav when we got to Leeds and said he knew the way and we were going down some very dark streets that led to a closed road. Made us feel quite nervous. He wavered in and out of lane on the motorway and had really bad driving etiquette. He didn't know the size of his car and had to stop to let cars past when it was clear the road was wide enough for two vehicles. Not a good experience at all and we wondered if he was on some sort of substance."
"Driver was friendly and professional "
"Driver called about 10 minutes late but not an issue. If in Leeds area again would still use this service"
"-"
"10/10 !!! Prompt pick up Lovely driver Clean and comfortable vehicle THANK YOU 🙏 "
"A 7 seater vehicle was provided for our 8 passengers for both journeys. 4 passengers sat in discomfort on the rear 3 seats. Not an acceptable booking. "
"Great experience all round "
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"The actual driver and journeys were fine. However, Taxicode failed to inform me that the booking had been re-allocated and I only found this out when I called the number provided on the original booking confirmation to be told that the person at that number did not have a booking. I then had to call the Taxicode office and request a copy of the updated booking."
"Generally good although car smelt of smoke"
"We were really worried after reading the comments about Taxicode in TripAdvisor. But our driver came on time, and we arrived safely as planned to our destination. No hiccups."
"It would be great to have a message confirming the driver is on their way. "
"Perfect! Thank you!"
"flight arrived early, called driver, said would be there in 15 minutes, arrived 50 minutes later, we had to take all our luggage to the bus stop at end of car park and wait for the car, car was a prius, much too small, luggage on front seat, we were crammed in back seat with 2 small cases and 2 carry on bags, will never use again, complete rip off,"
"flight arrived early, called driver, said would be there in 15 minutes, arrived 50 minutes later, we had to take all our luggage to the bus stop at end of car park and wait for the car, car was a prius, much too small, luggage on front seat, we were crammed in back seat with 2 small cases and 2 carry on bags, will never use again, complete rip off,"
"Driver, car, timing all excellent but journey expensive."
"Travel minibus.com, booked through taxi code, never turned up or sent any communication. I only gave them 1 star as I couldn’t give 0. I won’t be using them again and am still trying to get a refund. "
"Arrived on time, clean car , very pleasant driver and got me to the hospital on time."
"Satisfactory"
"the firm provides an efficient service at a competitive price, but one note of caution - your booking could be subcontracted to another taxi firm which may not offer any refund at all, even if you cancel your booking more than 24 hrs before the scheduled pick-up time"
"Driver was caught in traffic. He did however send me an update which was much appreciated. He was also a very nice guy, so still got his tip."
"nothing "
"Driver was not confident driving at night"
"The driver was late but he did contact me to tell me when to expect him. The journey was smooth and the driver was pleasant. "
"Great service"
"Satisfied "
"Brilliant service "
"Had to call for the driver…"
"Absolutely fabulous service, on time, comfortable drive, polite friendly driver. Great communication when ordering the taxi and again when I needed to make a change to the time."
"Arranged with driver to meet in car park. Journey was excellent!"
"Driver arrived with 1 hour 45 min delay due to horrendous driving condition. He was the loveliest person, though, very caring, good driver and very patient. Tip given to driver. Regards"
"The driver contacted me as soon as I was landed. He was already at the airport at that time. Also for the return trip he was really on time even were able to change the pickup time to half an hour earlier. Very happy with the service provided."
"Very nice and comfortable route thanks for everything"
"I was more than happy with the service"
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